支持与服务

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基础支持

7*24小时售后支持

不管白天黑夜，都可以向阿里云售后工程师寻求帮助。查看服务范围>>

提交工单
便捷智能服务

用人工智能技术提供秒级响应、多端触达的服务顾问和技术支持。

开始对话
海量的产品文档

提供海量产品文档和常见问题解答，满足从入门到精通的文档需求

立即查看
丰富的自助工具

常用便捷工具涵盖域名待续费、找回账号登录名、申请发票等需求

立即查看
备案用时多久送多久

备案0担忧，备案用时多久云服务器免费送多久，最高上限30天。

快速备案
便捷移动服务中心

APP 端服务中心，让服务支持和技术分享触手可及。

点击下载

支持计划

商业级支持

阿里云对用户的问题提供更快速的响应和支持。

企业标准级支持

阿里云提供IM企业群、专属技术服务经理和专家保障服务，为用户提供更完备的支持。

企业至尊级支持

阿里云提供IM企业群、专属电话、专属技术服务经理和多项增值服务，全面保障用户业务。

2012年，阿里云国内首创金牌服务体系

阿里云服务为数百万用户提供专业的云产品技术支持

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