云资源管理基础设置服务流程_服务场景_服务对象_服务内容

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支持> 区域服务> 云资源管理基础设置

云资源管理基础设置

阿里云认证区域服务提供商，将通过远程方式向用户提供云服务器的基础设置服务，通过对系统/数据库/站点的设置、安装、修改等服务内容，帮助用户实现云上系统以及应用更加稳定、高效的运行。

价格：

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服务介绍
服务流程及注意事项

服务介绍

服务对象

基于阿里云服务器 ECS，需要专业工程师协助对系统/数据库/站点进行基础设置的用户。

适用场景

用户购买阿里云服务器 ECS 后，需要针对系统/数据库/站点进行基本设置操作，可以申请该服务，阿里云认证区域服务提供商将通过远程方式协助用户完成相关设置。

服务内容

系统基础设置服务

VNCserver/GCC/G++ 等环境包安装
设置磁盘分区/挂载
Windows/Linux 远程登录端口常规设置操作（包括修改、开启、关闭等）

数据库基础设置服务

Windows/Linux 重置 MySQL 的 root 密码
数据库备份/导入/导出/还原操作

站点基础设置服务

Curl/GD 库/OpenSSL 的安装和开启
Gzip 压缩功能开启/FTP 配置/站点跳转重定向设置
Zend Optimizer/WebAdmin/IIS6.0/IIS7.0/MemCache 的安装

服务流程及注意事项

1
提交订单
2
付款
3
提交服务需求
4
开始服务(2个工作日交付)
5
服务结果确认

提交订单

付款

提交服务需求

开始服务(2个工作日交付)

服务结果确认

服务标准 SLA

用户在购买此服务前需做好数据备份，以防止重要数据丢失。
用户购买此服务时，如对服务操作有需要特别注意的事项，请在提交服务需求时进行详细说明。
在服务过程中，如有关于用户的机密信息沟通（如云账号、密码等），建议用户在服务结束后及时进行机密信息变更。
该服务交付完成后，如用户未及时进行服务验收，服务流程将在服务完成之日起的7个工作日内关闭，并视为用户已对服务结果无异议。
该服务产品不支持5天无理由退款，请用户在下单购买前确认好服务需求，并购买与实际需求相对应的服务产品及套餐。
服务操作过程中需要用户全程及时配合，否则可能导致交付周期的延迟。
请查看《区域服务商技术支持服务条款》

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适用场景

服务内容

系统基础设置服务

数据库基础设置服务

站点基础设置服务

服务标准 SLA

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