智能阿里云智能客服构建企业服务数字化的相关内容

达摩院智能对话技术升级：更人类，更温暖-阿里云智能客服，构建企业服务数字化之路-阿里云智能客户发展

作者：王巍巍，阿里云智能客服业务负责人大家好，希望疫情早日结束，让我们今天这样的聚会可以更频繁、方便的发生。有更多的机会让我们一起探讨智能客服的发展之路。所有的企业都面临着海量的知识和数据，尤其是对话和服务场景上，如何用好这些数据和知识，如何应用好现...

达摩院智能对话技术升级：更人类，更温暖-阿里云智能客服，构建企业服务数字化之路-阿里云智能客服实践

第一部分来自于基层公共卫生领域，作为一个公众感知比较深的触点，如果大家经常去社区医院或者带儿童去医院时，会发现一个挑战即公众跟社区医院的链接处于一个过于简单的方式，要么现场咨询，或是通过电话；公众在享受服务的触点会有比较大的挑战。同时医师资源紧张，造成市民在公共卫生上的诉求还...

大数据知识图谱—亿滋中国X阿里云，释放新零售的数字化力量

1 课时 |

146 人已学 |

加入学习

达摩院智能对话技术升级：更人类，更温暖-阿里云智能客服，构建企业服务数字化之路-展望未来

前面分享完4个场景落地，再向大家分享下我们的研发投入和探索创新，每年的论坛上大家都可以留意下，阿里云智能客服都会提供新的东西进行分享。可能是心产品，也可能是新的行业解决方案，只有持续的研发投入才有机会实现前面提到的有感性、优秀的服务体验。 ...

共有3条

< 1 >

跳转至： GO

更新时间 2023-11-03 15:28:00

本页面内关键词为智能算法引擎基于机器学习所生成，如有任何问题，可在页面下方点击"联系我们"与我们沟通。

产品推荐

{"moduleinfo":{"card_count":[{"count_phone":1,"count":1}],"search_count":[{"count_phone":2,"count":2}]},"card":[{"des":"给房地产企业提供的一个端到端的轻量级线上售楼处，帮助客户实现精准圈客、线上转化和快速锁客，同时也可应对疫情对行业的影响，为企业提供充足蓄客能力。","link1":"https://www.aliyun.com/solution/real-estate/marketing","link":"https://www.aliyun.com/solution/real-estate/marketing","icon":"https://img.alicdn.com/tfs/TB10wdvXODsXe8jSZR0XXXK6FXa-56-56.png","btn2":"立即咨询","tip":"更多优质解决方案 <a href=\"https://www.aliyun.com/solution/all \" target=\"_blank\"> 立即查看 <a href=\"https://page.aliyun.com/form/act1851795571/index.htm\" target=\"_blank\">立即咨询","btn1":"方案详情","link2":"https://page.aliyun.com/form/act1280320028/index.htm","title":"房地产数字化营销售楼解决方案"}],"search":[{"txt":"数字社区","link":"https://www.aliyun.com/solution/real-estate/digital-community"},{"link":"https://www.aliyun.com/solution/real-estate/building","txt":" 智慧建筑"}],"countinfo":{"search":{"length_pc":0,"length":0},"card":{"length_pc":0,"length":0}},"simplifiedDisplay":"newEdition","newCard":[{"link":"https://www.aliyun.com/solution/real-estate/marketing","contentLink":"https://www.aliyun.com/solution/real-estate/marketing","link1":"https://www.aliyun.com/solution/real-estate/marketing","link3":"https://www.aliyun.com/solution/all","ifIcon":"img","btn1":"方案详情","btn2":"立即咨询","btn3":"查看更多方案","iconImg":"https://img.alicdn.com/imgextra/i1/O1CN014XEWEW1hMVB3Ydp04_!!6000000004263-0-tps-200-200.jpg","title":"房地产数字化营销售楼解决方案","des":"给房地产企业提供的一个端到端的轻量级线上售楼处，帮助客户实现精准圈客、线上转化和快速锁客，同时也可应对疫情对行业的影响，为企业提供充足蓄客能力。","link2":"https://page.aliyun.com/form/act1280320028/index.htm","infoGroup":[{"infoName":"推荐搜索","infoContent":{"firstContentName":"智慧园区","firstContentLink":"https://www.aliyun.com/solution/real-estate/smartcampus","lastContentName":" 智慧建筑","lastContentLink":"https://www.aliyun.com/solution/real-estate/building"}}]}]}

{"$env":{"JSON":{}},"$page":{"env":"production"},"$context":{"moduleinfo":{"card_count":[{"count_phone":1,"count":1}],"search_count":[{"count_phone":2,"count":2}]},"card":[{"des":"给房地产企业提供的一个端到端的轻量级线上售楼处，帮助客户实现精准圈客、线上转化和快速锁客，同时也可应对疫情对行业的影响，为企业提供充足蓄客能力。","link1":"https://www.aliyun.com/solution/real-estate/marketing","link":"https://www.aliyun.com/solution/real-estate/marketing","icon":"https://img.alicdn.com/tfs/TB10wdvXODsXe8jSZR0XXXK6FXa-56-56.png","btn2":"立即咨询","tip":"更多优质解决方案 <a href=\"https://www.aliyun.com/solution/all \" target=\"_blank\"> 立即查看 <a href=\"https://page.aliyun.com/form/act1851795571/index.htm\" target=\"_blank\">立即咨询","btn1":"方案详情","link2":"https://page.aliyun.com/form/act1280320028/index.htm","title":"房地产数字化营销售楼解决方案"}],"search":[{"txt":"数字社区","link":"https://www.aliyun.com/solution/real-estate/digital-community"},{"link":"https://www.aliyun.com/solution/real-estate/building","txt":" 智慧建筑"}],"countinfo":{"search":{"length_pc":0,"length":0},"card":{"length_pc":0,"length":0}},"simplifiedDisplay":"newEdition","newCard":[{"link":"https://www.aliyun.com/solution/real-estate/marketing","contentLink":"https://www.aliyun.com/solution/real-estate/marketing","link1":"https://www.aliyun.com/solution/real-estate/marketing","link3":"https://www.aliyun.com/solution/all","ifIcon":"img","btn1":"方案详情","btn2":"立即咨询","btn3":"查看更多方案","iconImg":"https://img.alicdn.com/imgextra/i1/O1CN014XEWEW1hMVB3Ydp04_!!6000000004263-0-tps-200-200.jpg","title":"房地产数字化营销售楼解决方案","des":"给房地产企业提供的一个端到端的轻量级线上售楼处，帮助客户实现精准圈客、线上转化和快速锁客，同时也可应对疫情对行业的影响，为企业提供充足蓄客能力。","link2":"https://page.aliyun.com/form/act1280320028/index.htm","infoGroup":[{"infoName":"推荐搜索","infoContent":{"firstContentName":"智慧园区","firstContentLink":"https://www.aliyun.com/solution/real-estate/smartcampus","lastContentName":" 智慧建筑","lastContentLink":"https://www.aliyun.com/solution/real-estate/building"}}]}]}}